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Product News

Gladia to join OVH Groupe, accelerating Europe's sovereign voice AI ambitions

PARIS, France — Sept 21, 2026 — Gladia, the AI audio infrastructure provider trusted by more than 300,000 developers and 2,000 enterprise customers worldwide, announced July 31st, that it has been acquired by OVH Groupe, the parent company of OVHcloud and Europe's leading sovereign cloud provider.

Speech-To-Text

Migrating from Azure Speech to Gladia: a step-by-step switching guide

TL;DR: Migrating from Azure Speech to Gladia removes the overhead of custom training pipelines and fragmented per-feature billing. Azure routes diarization, translation, and sentiment through separate services with separate billing meters. We bundle all audio intelligence into one per-hour rate on Starter and Growth plans. Solaria-3 ranks #1 for real-world European business audio, Solaria-1 covers 100+ languages with native code-switching. Both deliver out-of-the-box accuracy that eliminates custom training for most production audio. Most engineering teams complete the API refactoring in under 24 hours.

Speech-To-Text

How to evaluate a speech-to-text API: a technical buyer's framework

TL;DR: Choosing an STT API on vendor benchmarks alone is how teams end up with transcription that looks fine in staging and breaks on production audio. A rigorous evaluation requires building a test set from your own calls, measuring word error rate (WER) on your specific audio distribution, stress-testing latency under concurrent load, and auditing data retraining terms before signing. This guide gives you a reusable engineering blueprint to run that evaluation end-to-end, the same methodology behind our own open async benchmark, which covers 7 datasets and 74+ hours of audio across 8 providers.

How to integrate live transcription API with Twilio to transcribe calls in real time

Published on Sep 28, 2023
How to integrate live transcription API with Twilio to transcribe calls in real time

Twilio, used by hundreds of thousands of businesses and more than ten million developers worldwide, can now integrate with our live transcription API. The integration makes it easier for users to natively transcribe any phone call in real time while using Twilio. With transcribed text at your disposal, you'll then be able to analyze, archive, and act upon voice data more effectively.

Below, you’ll find a step-by-step guide on setting up the Twilio integration with Gladia API in JavaScript for free.

What can you do with Twilio integration?

Any developer can use this integration to transcribe phone calls in real-time. 

How to implement Twilio + Gladia real-time transcription integration

Step 1: Set up your Gladia account

If you haven't already, sign up for our Speech-to-Text API at app.gladia.io and obtain your API key.

Step 2: Create and parametrize your Twilio account

  • Create an account on https://www.twilio.com/try-twilio
  • Get a phone number, following the first step of the main page to connect to your Twilio account.
  • On the left panel Develop > United States (US1) > Phone Numbers > Manage > Active numbers.
  • Click on the phone number you just created.
  • In 'Configure' panel, 'Voice Configuration' section, 'A call comes in' field, choose 'Webhook' with URL = 'http://[your-id-address]:[your-app-port-number]' and HTTP = 'HTTP POST'

Step 3: Configure your server and install dependencies

  • In .env file, add GLADIA_API_KEY var with your API key obtained from Gladia’s website and PORT var, the port you used to configure your phone number in above section (default is 8080)
  • Install dependencies:

npm i

Step 4: Make it work

  • Launch the websocket server:

npm run start

Voila! The transcription should appear in the server logs now.

🔗 Source GitHub repository is available here.

Feel free to check out the video version of the tutorial for a step-by-step walkthrough with one of our software engineers, Antoine.

We hope you enjoyed this how-to tutorial! Given how much audio data still goes to wasted, we’re always curious to explore the many ways in which transcription tech can be used to remedy that. Let us know if you end up using our API with Twilio, Discord, or other, we’d love to hear from you.

About Gladia

At Gladia, we built an optimized version of Whisper in the form of an API, adapted to real-life professional use cases and distinguished by exceptional accuracy, speed, extended multilingual capabilities and state-of-the-art features, including speaker diarization and word-level timestamps.

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